Monday, February 14, 2011

Six pack you Shoudaoqinlai telemarketing tips.

<P> In today's design, business development, way more and more enriched, telemarketing, strange visit, booking site, e-mail, advertising, friends, referrals and so on. .The sales approach is different, but the way it because corporate sales product. .However, telemarketing is slowly becoming a mainstream, as compared with other marketing methods, it is more business to save resources; at least not a waste of time, managers, money on the road. .</ P> <P> and I am also one of telephone marketing practitioners. .Want to do business by phone, must be prepared to adjust their good attitude, because the call, you will have been rejected many times, the denial may be due to confidence in your product or impact on your own .confidence, constantly sum up a very important question, I explore through a period of time, a little summary of the following experiences to share with you. .</ P> <P> fully prepared before you call a good enough phone to others when you call, you should adjust their thinking, to have full understanding of product knowledge, set of phone models, different .issue should be how to answer; then, when you dial when the phone rings, you should concentrate on their spiritual as soon as possible, set aside their hand is doing, so that your brain can bring clarity of information processing or business phone. .Of course, this process should be completed soon, if the opposite had waited a long time answered the phone so you do not respond, they will hang up the phone, or not interested in listening to you talk about the content below, you will lose the opportunity to get information or business ., it must do the following: </ P> <P> 1, at any time record </ P> <P> call, the left hand microphone placed in the right hand side of paper and pencil, write down what you hear at any time .the information (of course, if you are left hand, you can turn). .You're not prepared as before, and had to repeat each other when requested, so you will feel each other absent-minded, not seriously listen to him; and you want to make so many calls a day, you said there is no way to remember each customer .words, people's memory is always limited, so can a old saying that goes: a good memory as bad written. .Also easier for you to keep records of telephone calls to follow up the situation in the future. .</ P> <P> 2, Zibaojiamen </ P> <P> find the person you are looking after (and sometimes you know he was responsible for the incident, but may not know his name), take the other one .from the phone, you should politely say hello, the clear and express my full name, then where is your company name, and then tell each other what you do, you can do for him what kind of service; Similarly, if the other party .give his name, you can call from time to time in conversation the other name. .</ P> <P> 3, turn to the question </ P> <P> the process of talking on the phone, do not "hum ha ha" to stall for time, finished his introduction, I immediately get to the point quickly, accelerate the business talk .progress. .Because time is valuable, others may not be listening to you Luanche. .More in services according to their own company's products, understand each other enterprises and found that demand; to stand in each other's point of view and look at the problem, you are the problem for others to provide solutions, not to cut people's money .; So learn to ask is very important. .</ P> <P> 4, to avoid the call to others </ P> <P> calling from as far as possible their own treatment, not only in the million cases that have to be transferred to others. .At this time, you should explain to the other reason, please request to forgive each other, before you make this decision, you should identify the other party is willing to call to others. .</ P> <P> 5, to avoid the call termination time is too long </ P> <P> If you call, ask if you can not answer the other end phones have access to some information, it should move quickly. .You can also talk to the other side with the sand, said politely: "You are to wait a bit? Or I'll give you a moment to play in the past?" The other side waiting, you can press to wait for health. .If your phone does not have to wait for health, put the microphone on the table gently. .If the data access time to time than you expected, you can pick up the phone to each other every moment that understand your progress. .For example, you can say: XX Mr (Miss), I'm almost finished for you to find, please wait a bit. .When you find the finished, re-pick up the phone, you can say: "Sorry to keep you waiting." To attract other's attention. .The other party answered the phone people, when you need access to information and politely ask them to after-sales moment, and this is make the other acceptable. .If someone calls when you are into the phone, you can choose the right words to each other wait. .Then pick up another phone and says: Can you wait? .I was answering a call. .Or "You leave a phone, I wait for you reply," If people only a phone call some small, they can immediately rejected, and then quickly turned to the first call, and this person went back to fit into your attached great importance to him and to accelerate .your discussion. .</ P> <P> 6, trace telephone to facilitate transactions </ P> <P> but introduce you to other products, the person may say to consider or discuss the matter with the supervisor, you should say that in two days to give your phone .. .Follow-up phone call and asked him to consider how well? .Mainly consider those issues? .Finally, to facilitate transactions. .You are to provide services for him, not give money you ask him, so when doing business either base Kang. .</ P>.

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