As a supervisor can not only take care of yourself as before on the line, must be more clearly superior and subordinate work expectations clear to prioritize things, to determine priorities, while use of authorized staff and myself are able to grow, and through proper performance evaluation and encourage subordinates.
You may have as a supervisor for a long time. Also remember that a recently promoted when fear? time hoping that someone can provide a Bible that tell you how to do a supervisor?
As someone else's subordinates, you more or less on the boss's management does not agree. Now that you have as a Manager, how do decide? what the first treatment? you may not like before, the only thing on the line. You must have a competent, distinguish it priorities. You must know the subordinate in what we do, how they feel, they are what you expected?
First do a communication lessons
First, as a supervisor, you should do some homework first, you must have on the company's development, the company has a clear understanding of what business is before, now is what, in the future and what you might want to development, the company's mission statement is, organizational structure, the important relationship between each other and how the interaction and department heads who, with regard to these issues, you must have in mind a clear map.
In addition, you must understand the relationship of 3 important people are thinking: your boss what most attention? he expect of you what you have and which permissions you can decide for yourself how you want your communication with him once he is the most annoying thing? who is his friend, who is his enemies?
For customers, you must know their real expectations. Do not assume that you already know what they want to, you must talk to them and they will have a better understanding. In addition, and subordinate individual talk, sincerely ask them, the greatest expectations and concerns are, what they want to see what changed.
Management guru Drucker has said that 60% of Office problems are due to poor communication. To be a good Manager, you must take to strengthen their communication skills.
You and your boss communication approach cannot be used in subordination, likewise, are you talking about individual subordinate, also with you and a group of people to communicate in different ways. Regardless of who you are to the attitude of a clear, open and honest. The most important basis of communication, is what you normally do in the Office's reputation and trustworthiness, and you would like to express ideas. If subordinate think you, or otherwise attempt to speak honestly, they will not believe what you say.
Set work priorities
As an important work of the charge is a matter of priority. First-line supervisor is the most important thing is: 10 a, decide priorities; second, good plans, assigning work; three, coordination of work; 4. observation, assessment of performance; five, depending on the performance of the subordinates to make accurate and honest feedback; 6, provide training for staff; seven, handle the necessary administrative and file operations; eight, to subordinate clear communication policy, processes; IX, immediate treatment issues and conflict; x. find out improvement work.
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